Privacy Policy — Ridge Business Group LLC

Entity question first: Use Ridge Business Group LLC as the legal entity throughout. Reference the DBA (Anchor Capital Group) as the operating/customer-facing name. TCR/Twilio require the brand legal name to match the EIN registration (CP 575), and the DBA must appear in consent language and CTA so the recipient recognizes who is texting them. One EIN = one Brand; the DBA is disclosed at the campaign/messaging layer.

Pattern to use throughout the doc:

"Ridge Business Group LLC (doing business as Anchor Capital Group)" on first reference, then "Anchor Capital Group" for subsequent customer-facing references.

What 10DLC / TCR / Twilio actually require in the privacy policy

These are the items reviewers check for. Missing any one of these is a common rejection trigger.

#RequirementWhere it must appear1Brand name explicitly stated as the senderSMS section + opt-in language2Explicit statement: phone numbers / opt-in data are not shared with third parties or affiliates for marketing/promotional purposesSharing section (verbatim phrasing matters)3Categories of messages sent (transactional, reminders, marketing, etc.)SMS section4"Message and data rates may apply"SMS section5"Message frequency varies" (or a specific number)SMS section6STOP to opt out, HELP for helpSMS section7Link to Terms of Service (or the T&Cs in-line)Header or SMS section8Effective dateTop of doc9Business contact: business-domain email (no Gmail/Yahoo/etc.) and phoneContact section10How opt-in is collected (web form, verbal, written, etc.)SMS section

Your current rejection cited Gmail — your contact email below already uses @forwardrestructure.com, which needs to change to an Anchor Capital Group / Ridge Business Group business domain. Do not use Gmail, Outlook.com, Yahoo, etc.

Updated Privacy Policy (drop-in)

Privacy Policy

Effective Date: 3/12/2026 Company: Ridge Business Group LLC (doing business as Anchor Capital Group)

This Privacy Policy describes how Ridge Business Group LLC, doing business as Anchor Capital Group ("Anchor Capital Group," "we," "us," or "our"), collects, uses, and protects your information.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

  • Name

  • Phone number (mobile)

  • Email address

  • Business information

  • Any other information submitted through our website forms, SMS opt-in forms, or direct communication

2. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and provide requested services

  • Communicate with you regarding our services

  • Send appointment reminders, updates, and follow-ups via phone, email, and SMS

  • Improve our services and customer experience

3. SMS Communications & Consent

By providing your mobile phone number and opting in through our website, intake forms, written agreement, or direct communication, you consent to receive SMS (text) messages from Anchor Capital Group (a DBA of Ridge Business Group LLC).

Types of messages you may receive:

  • Appointment scheduling and reminders

  • Service updates and account notifications

  • Follow-ups and customer support

  • Occasional promotional messages (only if you have opted in to marketing)

Message frequency: Message frequency varies based on your interaction with us.

Costs: Message and data rates may apply.

How we collect opt-in: SMS consent is collected via our website opt-in form, written client agreements, or direct request. Consent to receive SMS messages is not a condition of purchasing any goods or services.

Opting out:

  • Reply STOP to any message to unsubscribe.

  • Reply HELP for assistance.

Carrier disclaimer: Mobile carriers are not liable for delayed or undelivered messages.

4. Sharing of Information

We do not sell, rent, share, or otherwise disclose your personal information — including mobile phone numbers and SMS opt-in data — to any third parties or affiliates for marketing or promotional purposes.

Mobile information will not be shared with third parties/affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may share information only:

  • With service providers who assist in operating our business (e.g., SMS platform providers, CRM, payment processors), under confidentiality obligations

  • When required by law, subpoena, or to protect our legal rights

5. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or misuse.

6. Your Rights

You have the right to:

  • Request access to your personal information

  • Request correction or deletion of your data

  • Opt out of SMS, email, or other communications at any time

7. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:

Ridge Business Group LLC (DBA Anchor Capital Group) Email: isaac@anchorcapital.group Phone: 646-671-3833

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.